Celebrating Our Volunteers: 2024 Survey Highlights

Celebrating the Power of Our Volunteers

We’re excited to share the findings from this year’s KLS Volunteer Survey! Every year, we ask our volunteers to reflect on their experiences, and their insights help us improve and shape the future of volunteering at KLS. This year, 125 active volunteers shared their thoughts, offering a fantastic snapshot of the impact they make and the value they find in volunteering with us.

Volunteer with us – it’s rewarding in more ways than one!


Key Findings

Appreciation and Satisfaction:

  • 95% of volunteers feel appreciated for their contributions.
  • 98% feel satisfied when volunteering at KLS.

Training and Onboarding:

  • 94% found their interview useful in understanding their role.
  • 92% feel adequately trained for their volunteer work.
  • 91% felt they were onboarded quickly after contacting KLS.

Perceived Impact:

  • 97% of volunteers believe their work at KLS is making a meaningful difference.

Communication and Feedback:

  • 96% would recommend volunteering at KLS to a friend.
  • Volunteers consistently praised the supportive team atmosphere and strong sense of community.

The Words Our Volunteers Use to Describe KLS

When we asked our volunteers to describe KLS in one word, their responses captured the heart of what makes our community so special. Here’s what they said:

This reflects the warmth, inclusivity, and impact that volunteering at KLS brings – not just for those we support, but for our volunteers too!

The overwhelmingly positive responses reflect the dedication, kindness, and commitment of our volunteers – without them, KLS wouldn’t be the place it is today!


What Our Volunteers Say

What Our Volunteers Say

  • “I feel that I make a difference every day I’m there!”
  • “The students are really motivated to learn and truly appreciate the classes.”
  • “KLS has a team of very supportive staff and a friendly working environment.”
  • “I love getting to know the elders and working alongside other volunteers.”
  • “Helping elders become more digitally confident is so rewarding – I can see the impact in their growing skills and their appreciation after each session.”
  • “Walking into KLS, you immediately feel the sense of community. When the young people arrive, you can tell they feel comfortable and valued. It makes volunteering here so worthwhile.”
  • “The people at KLS make me want to keep coming back. Having a regular routine that challenges my brain is something I really enjoy.”
  • “I love sharing my digital skills with others – watching our elders learn at their own pace is fantastic. And of course, the tea and chats are always a highlight!”
  • “The community spirit at Love to Learn is amazing. Mentoring is incredibly rewarding—even when young people face challenges, the progress they make with our help is often rapid.”
  • “Volunteering at KLS strengthens my ties with the local community – and it’s fun!”

These quotes are just a glimpse into the passion and dedication of our volunteers. Their voices highlight the meaningful connections they build and the difference they make every day.


Looking Ahead: How We’re Taking Action

A huge thank you to all of our volunteers who took the time to share their feedback! There insights are invaluable in helping us create the best possible experience for our volunteers.

Following last year’s survey, we focused on improving communication and strengthening peer-to-peer support among volunteers. This year’s feedback reaffirms that these efforts have made a real impact. We’ll continue to listen, adapt, and find ways to enhance the volunteering experience at KLS.


Join Our Volunteer Community!

The results of the 2024 Volunteer Survey confirm the incredible contributions our volunteers make to the KLS community. We’re grateful for each and every one of them, and we’re excited to keep building on this strong foundation together.

Want to be part of something special? Get in touch today and find out how you can get involved!

Support our family

We are committed to building stronger communities and enabling people to challenge themselves and find ways out of isolation through our varied community projects. There are so many ways you can support our work and help us to deliver our services to even more people.

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